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Please feel free to contact us by email when you have any questions.
Our email: support@lumifys.com
Convenient logistics
lumifys provides a standard delivery service for all orders on the site free of charge. We export our products to the world. We are working with DHL, FedEx, UPS, TNT, and the global shipping lines to deliver the products to our customer with a speedy and safe condition. Shipping companies at sea are primarily used to deliver the large and fragile products to your doorstep.
Estimated Delivery Time
Processing Time: 3-5 business days. Shipping time is 2–6 weeks, depending on the package size and order quantity.
Total delivery time = processing time + shipping time (depending on your location)
Return Policy
We have an insurance policy for thirty days (natural days). I'm sorry if you've been getting the goods according to your tracking number for thirty days, we can't pay you back or trade for you. This is something we regret. To qualify for a return or exchange, you must inquire within that time window.
In order to be eligible for return, your item must be unused and in the same state as the item you received. It also needs to be in the original wrapper.
Our backtracking procedure (8 steps in total)
Click the images to view full size. Download the complete measuring guide as PDF.
At our core, we are dedicated to offering top-tier lighting fixtures of exceptional quality. Our supplier boasts extensive experience in diverse styles, materials, and manufacturing processes. Bolstered by a flawless supply chain and a team of adept designers and skilled production workers, we ensure superior products at manufacturer's prices. We specialize in tailored lighting solutions, focusing primarily on home and hotel lighting projects across the US markets.
We offer high quality and high performance products. We have a dynamic team dedicated to meeting our customers' needs, constantly improving our technology, product quality and customer satisfaction.
The Furniture Department was established in 2023 in partnership with an innovative, high-tech and well-managed luxury customized furniture factory in China.
The company has decades of experience in the industry and has invested heavily in several large furniture manufacturing plants and a highly sophisticated furniture supply chain in China. We are able to offer our customers a wide range of cost-effective furniture products, including loose and fixed furniture, as well as professional OEM and ODM customized furniture services based on different materials, styles, functions and specifications.
Watch our products in real, unedited footage to see their true details, finishes, and craftsmanship.Each video highlights the material, proportions, and lighting effects—exactly as they appear in person.
Click to view the full video on YouTube.
Authentic customer feedback and production testing images are shown here.
