Important Notes:
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The $100 prepaid deposit is not the final fee, but a reservation to secure the White Glove service.
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Final charges may vary based on delivery location, special requests, or additional handling needs.
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The White Glove service does not include old furniture removal. Please let us know in advance if you require this service.
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Additional fees may apply for remote areas, multi-floor delivery, or special delivery conditions.
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If White Glove Service is not selected, your order will be delivered via Standard Delivery.
White Glove Delivery Service – Prepaid Deposit $100
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Delivery to the ground floor or first accessible dry area (e.g., garage, front porch, hallway, etc.).
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Does not include unpacking, assembly, in-home placement, or trash removal.
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We will notify you via email when your order is ready to ship and provide tracking details.
Service Details:
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In-room Delivery: Furniture will be delivered to the specified room in your home, including multi-floor delivery (with prior confirmation of stairs or elevator access).
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Unpacking & Inspection: Our team will unpack and inspect the items for damage.
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Placement: Furniture will be placed according to your instructions.
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Basic Assembly: Includes simple assembly (e.g., attaching legs, handles, etc.). Complex installations may incur additional fees.
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Trash Removal: Removal of all packaging materials from your home.
Prepaid Deposit $100 Explanation:
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$100 Prepaid Deposit: This amount is required to secure the White Glove service.
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Final Payment: After confirming your delivery details, we will provide a final quote, and the $100 deposit will be deducted from the total cost.
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Final Quote: The final cost may vary based on factors like delivery location, floor level, and special requirements.
Order Process
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Choose Your Furniture
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Select White Glove Service
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Proceed to Checkout
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Confirm Delivery Details
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Floor access (stairs or elevator)
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Special handling requests for larger or delicate items
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Receive Final Quote
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Final Invoice
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Schedule Your Delivery
Contact Us
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Email: support@lumifys.com
Delivery
Convenient logistics
lumifys provides a standard delivery service for all orders on the site free of charge. We export our products to the world. We are working with DHL, FedEx, UPS, TNT, and the global shipping lines to deliver the products to our customer with a speedy and safe condition. Shipping companies at sea are primarily used to deliver the large and fragile products to your doorstep.
Estimated Delivery Time
Processing Time: 3-5 business days.  Shipping time is 2–6 weeks, depending on the package size and order quantity.
Total delivery time = processing time + shipping time (depending on your location)
Returns
Return Policy
We have an insurance policy for thirty days (natural days). I'm sorry if you've been getting the goods according to your tracking number for thirty days, we can't pay you back or trade for you. This is something we regret. To qualify for a return or exchange, you must inquire within that time window.
In order to be eligible for return, your item must be unused and in the same state as the item you received. It also needs to be in the original wrapper.
Our backtracking procedure (8 steps in total)
Measuring for Pendant Lighting
Click the images to view full size. Download the complete measuring guide as PDF.
Product Overview
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Bulbs: included
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Instructions: Detailed
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Dusting equipment: Soft, dry cloth and glove
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Applicable conditions: Wet and dry
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Whether to accept custom: Yes
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Applicable ceiling types: flat, sloped
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Hanging cords or rods are adjustable
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The color temperature is adjustable
lumifys
At our core, we are dedicated to offering top-tier lighting fixtures of exceptional quality. Our supplier boasts extensive experience in diverse styles, materials, and manufacturing processes. Bolstered by a flawless supply chain and a team of adept designers and skilled production workers, we ensure superior products at manufacturer's prices. We specialize in tailored lighting solutions, focusing primarily on home and hotel lighting projects across the US markets.
We offer high quality and high performance products. We have a dynamic team dedicated to meeting our customers' needs, constantly improving our technology, product quality and customer satisfaction.

About Furniture
The Furniture Department was established in 2023 in partnership with an innovative, high-tech and well-managed luxury customized furniture factory in China.
The company has decades of experience in the industry and has invested heavily in several large furniture manufacturing plants and a highly sophisticated furniture supply chain in China. We are able to offer our customers a wide range of cost-effective furniture products, including loose and fixed furniture, as well as professional OEM and ODM customized furniture services based on different materials, styles, functions and specifications.

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